b'24CONCORD HOSPITAL TRUSTShawn Salyer, Concord Hospital Floor Care TechnicianExpanding Critical Knowledge and Roles During COVID-19As a Concord Hospital fl oor care technician,You get a hundred calls during the day fromEnvironmental Services staffjoined everyone Shawn Salyer(shown on page 25)knows theall sorts of departments needing materials orat the Hospital to be fl exible, brave and COVID-19 pandemic makes it more importantsupplies, he said. Reusable N95 masks alsoresilient in the face of new challenges, than ever to keep corridors, treatment areaswere being collected twice a day toincluding cleaning and disinfecting rooms to and patient rooms clean and sanitary.be disinfected.help keep everyone safe.And, hes answering questions about cleaningI saw a tremendous turnaround in their procedures and products from healthcarecourage to be able to say Even though I am providers around the Hospital that he neverscared, Im going to do what it takes to gown crossed paths with before COVID-19. up and go into that room and take care of Hospital administration has gone above andwhat needs to be taken care of, he said.beyond, he said, to make sure everyone hasSalyer sees his role as important in helping the information and the equipment theykeep his colleagues and the community need to stay safeand the caring attentionhealthy and safe.to speak with supervisors freely, if needed,The virus is an invisible enemy and some to help cope with the anxiety of facing theof the best tools we have to fi ght it are pandemic from the front lines. the products and the materials we use in As the Hospital prepared for COVID-19The crisis, he said, has helped unite everyoneEnvironmental Services to make sure the patients, staff , including Salyer and hisworking in the Hospital. Hospital is at its utmost sanitary state, Environmental Services Departmenthe said.colleagues, had to learn about the virus andThe camaraderie has just skyrocketed, how to protect themselves and patients.Salyer said. Ive never been so proud to be His role expanded to include helping deliverpart of a department in such an establishment items such as isolation gowns, masks andwith such great people. hand sanitizer around the Hospital.Like other front line staff , Environmental Services employees felt the love and appreciation from the community. In addition to lunches provided by Nathan Wechsler, Jitters Cafe, X-Tra Mart, The Common Man Roadside, Brewster Ambulance/Love2U Foundation, an anonymous donor contributed Market Basket gift cards for every member of the department.'